FAQs

 
 

General

Q. Where does the boat depart from?
A. Victoria Quay (near the Welsh Bridge), Shrewsbury. SY3 8LH. 

Q. Is the boat wheelchair accessible?
A. Yes. There is a ramp from the quayside onto the boat’s middle deck, which can accommodate up to 5 wheelchairs. The top deck is up four steps, and the lower deck (where our toilets are located) is down 4 steps.

Q. Where is the nearest car park to the boat?
A. Frankwell car park (SY3 8RD) has 720 parking spaces and is approximately a 500m walk from Sabrina boat.

Q. Is it cold/ wet onboard the boat?
A. No. Our top deck has a roof, and our middle and lower decks are fully enclosed. If it is a cold day, we can close the sides on our top deck and use onboard heaters to warm things up.

Day Trips

Q. Do you run trips in bad weather?
A. Yes. We run trips in rain or shine! It’s only when the river is flooded that we are unable to run. Please check here to see if we are running today.

Q. Can I bring my well behaved dog on a day trip?
A. Yes. We welcome well behaved dogs on either our middle or top deck. We can also provide a bowl of water for thirsty dogs, if required.

Q. Do you offer discounts to groups?
A. Yes. Groups of 20+ persons receive 20% off an adult ticket price and complimentary tea/coffee and biscuits.

Q. Are your day trips running today?
A. Please check here.

Q. Is it necessary to book tickets for a day trip?
A. Our boat trips are very popular, and space can be limited so we would recommend that you purchase tickets in advance. You can buy tickets here.

Q. What time do your day trips depart?
A. Our day trips depart Victoria Quay at 11AM, 12PM, 1PM, 2PM, 3PM and 4PM everyday. They leave on the hour, so get there 15 minutes before hand to ensure you get onboard.

Evening Trips

Q. Can I bring children on an evening trip?
A. Families are welcome to join our ghost cruise; every Monday night at 7PM. Our weekly open-mic night and themed evenings are adult events.

Private Hire

Q. Is there a minimum/ maximum number of guests required for private hire?
A. Yes. The minimum number of guests required to hire the boat is 35, the maximum capacity of the boat is 60.

Q. How do I reserve my desired date?
A. We require a non-refundable 25% deposit to reserve a date, with the balance payable 21 days before the event. Please call the office on 01743 369741 to check availability and make payment.

Q. Will my cruise go ahead if river conditions are bad?
A. We will cruise in all but the most exceptional circumstances. If high river levels prevent us from sailing during your event, we will refund the cruise element of your booking and you can use the boat as a static venue.

Q. I want to hire the boat for a party; can I provide my own food/drink?
A. No. We have a fully stocked bar onboard with competitive prices and our own Chef who can cater food to your specific requirements/ budget.

Q. Do you decorate the boat for private parties?
A. No, but if you have decorations that you would like putting up we can do that for you.

Q. Can I invite children to my private event?
A. Yes. Children are welcome to attend your private party.

 
Book now Buy vouchers

newsletter sign up

 

Follow us

Facebook  Twitter
 
t 01743 369 741
m 07817 404 599