Questions

 
 

Where does the Sabrina Boat leave from?
The Sabrina Boat departs from Victoria Quay in Shrewsbury directly next door to the Welsh Bridge. Our full address is Victoria Quay, Victoria Avenue, Shrewsbury, SY1 1HH.
Please note postal address - 10 Roushill Bank, Shrewsbury, SY1 1PN

What time do the tours depart?
The Sabrina Boat operates six daily cruises leaving at 11am, 12 noon, 1pm, 2pm, 3pm & 4pm.

How long does the daily boat cruise take?
All of our cruises are 45 minutes long leaving Victoria Quay on the hour.

When do you operate?
We operate 7 days a week between 1st March till 31st October.

Are there toilets on board?
We offer male and female toilets on board which are located in our lower deck.

Where can I purchase tickets?
Tickets are available on board, via this page (book tickets), or by calling our booking office on 01743 369741. You are also able to purchase tickets from our agents including the Visitor Information Centre and Shrewsbury Castle. Please note tickets purchased at agents are tickets which are valid for any journey depending on availability if you would like to reserve a seat on a specific tour please call our booking office to reserve your seats.

What is included on the cruise?
Our 45-minute cruises sail around the river loop of Shrewsbury. On the return part of the journey, our experienced skipper brings historical sites to life with live commentary. You'll discover facts about the River Severn which make the town what it is today, gaining a perspective no other map of Shrewsbury can offer.

We also offer table service on every journey offering hot, cold and alcoholic drinks along with light snacks.

Is it cold/wet onboard the boat?
No. Our top deck has a roof, and our middle and lower decks are fully enclosed. If it is a cold day, we can close the sides on our top deck and use onboard heaters to warm things up.

Do you run trips in bad weather?
Yes. We run trips in rain or shine! It’s only when the river is flooded that we are unable to run. Please check here to see if we are running today.

Can I bring my well-behaved dog on a day trip?
Yes. We welcome well-behaved dogs on either our middle or top deck. We can also provide a bowl of water for thirsty dogs if required. Find out more about dog friendly Shrewsbury.

Are there any refreshments on board?
We offer hot, cold and alcoholic drinks on board all available through table service on every journey.

Do you offer discounts to groups?
Yes. Our groups rate offer is £6.50 per person for groups of 20+ persons and includes complimentary tea/coffee and biscuits.

Is it necessary to book tickets for a day trip?
Our boat trips are very popular, and space can be limited so we would recommend that you purchase tickets in advance. You can buy tickets here.

What methods of payment do you accept?
We accept cash or card (excluding American Express)

Do you have any age restrictions?
We do not have any age restrictions although all children must be accompanied by an adult.

Can I bring children on an evening trip?
Families are welcome to join our Tuesday evening cruise which leaves every Tuesday at 7pm throughout the whole season as well as our ghost cruise which leaves every Monday night at 7pm throughout October . Our other themed evenings are adult only events.

Is there parking near the departure point?
Parking is available along Victoria Avenue (Pay and display) (SY1 1HH) with the nearest disabled parking being in Frankwell short & long stay located over the opposite side of the river (SY3 8HQ). For more information on parking and our Park & Ride service please see the bottom of this page where maps are also shown.

Do you have access for those with disabilities?
Access onto the Sabrina Boat is a light gradient ramp although this can get steep during the height of summer as the river gets lower. Access is then level onto our middle deck where we can accommodate up to 3 wheelchairs. Access to our upper & lower deck is via 5 steps each. Please note we do not have disabled toilets on board and toilets are located in the lower deck.

Do you offer discounts for groups and schools?
We offer a range of packages and discounts for coaches, groups and schools please visit our page titled group packages to find our more.

What if I am late and miss the boat!
If you miss the boat you have booked onto we will strive to find you a place on board another trip although this does depend on availability.

What happens if the weather is bad, can I get a refund?
If the Sabrina Boat cancels a trip you will receive a full refund.

Is there a minimum/ maximum number of guests required for private hire?
Yes. The minimum number of guests required to hire the boat is 35, the maximum capacity of the boat is 60.

How do I reserve my desired date?
We require a non-refundable 25% deposit to reserve a date, with the balance payable 21 days before the event. Please call the office on 01743 369741 to check availability and make payment.

Will my cruise go ahead if river conditions are bad?
We will cruise in all but the most exceptional circumstances. If high river levels prevent us from sailing during your event, we will refund the cruise element of your booking and you can use the boat as a static venue.

I want to hire the boat for a party; can I provide my own food/drink?
No. We have a fully stocked bar onboard with competitive prices and our Chef who can prepare food to suit your special requirements/ budget.

Do you decorate the boat for private parties?
No, but if you have decorations that you would like putting up we can do that for you.

Can I invite children to my private event?
Yes. Children are welcome to attend your private party.

I would like to know more about private hire?
For more information on private hire please visit our page titled private hire, package deals or hire calculator or please call our booking office on 01743 369741.

 

Coach & Car Parking or Park & Ride Service's

Frankwell Short & Long stay

Cars

This is the largest car park located on the opposite side of the river and is regularly used by visitors attending a show at Theatre Severn. The car park is floodlit ideal for our evening cruises & is all ground parking. 

Costs 70p per hour, maximum of £5.60 per day

Sundays and Public/Bank Holidays are free!

Coach

Frankwell Car Park has 5 coach bays and is the main coach park for Shrewsbury and for visiting both the Sabrina Boat & Shrewsbury Town Centre.

FREE OF CHARGE

For more information please visit - www.shropshire.gov.uk

 

Harlescott, Meole Brace or Oxon Park & Ride

Shrewsbury operates three park and ride sites which operate Monday to Saturday every 20 minutes from 7.20am till 6.20pm

For more information click here - https://shropshire.gov.uk/