Operations Manager




Description of role

The Operations Manager reports directly to the business owner, managing all aspects of the business on behalf of the owner’s directive.

They will oversee the smooth running of all business, office, front of house and skipper operations all year round.

Due to the unusual nature of the business, full training will be provided for all technical and skipper related areas.

However, the ideal candidate will need to be competent and experienced in hospitality and business management upon application.

Job Specification – Permanent salaried position

 Liaising with FOH, Office and skipper managers
 Finance management
 Rota management
 Staff recruitment, training and management
 Product management
 Systems and operations
 Inventory management
 Wet/dry stock management
 Payroll processing
 Event planning and Marketing delegation
 Managing day shifts or night functions
 Technical understanding of boat and ability to drive
 Managing business partnerships/relationships
 EHO compliance
 Understanding of employment law and human resources
 First aid/safety management
 Ordering and managing uniforms
 Overseeing security systems
Qualities and skills needed
 Strong management and leadership skills
 Self-motivated and disciplined
 Highly experienced in Hospitality
 Computer literate in word, excel, publisher, outlook with good knowledge of the internet
 Enthusiastic and polite
 Well organised / methodical / thorough
 Professional yet flexible
 ‘People person’
 Friendly and approachable
 Trustworthy
 Able to Use your initiative
 Strategic
 Team player
 Strong attention to detail

Job Particulars

40 – 50 hours per week, although largely office based but will regularly involve being out and about and able to step
in when required for alternative shifts and roles on the boat itself. The Operations Manager will be expected to work
hours to fit the needs of the business which may involve weekends and evenings when required, working typically 5
out of 7 days. Holidays are to be taken out of season between November-February.

 Mon- Sun (5 out of 7 days)
 Salary £25,000 per annum
 28 days holiday to be taken out of season (November – February)
 Gym membership
 Performance related bonus’s
 Entitlement to staff benefits package after 3 months
 Pension entitlement after 3 months

Office Location
Sabrina Tours Ltd
10 Roushill Bank

Business Description

Sabrina is a triple deck, modern passenger boat capable of carrying 60 passengers in comfort with retractable roof and
sides on the top deck. An independent business, with local management on board, the focus is to provide a first class
service to both day and evening passengers. We operate six cruises a day, 7 days a week between 1st March to 31st
October, as well as our daily cruises we also operate evening private events and themed events. We also have two
smaller boats the Picnic Boat and the Pirate Boat which are available for private hire of up to 10 guests.
Application Process
CV and covering letter by email only to info@sabrinaboat.co.uk Ref: Operations Manager
Please ensure you have the relevant experience and attributes for this role before application

The position is available from January 2020.